Requirements: 

At least three years of experience in the medical assisting field or a 

Medical professional, such as a Registered Nurse or Licensed Vocational Nurse.

Must be able to successfully teach the skills listed below:

General Patient Care:

• Identify patients before providing care.
• Perform CLIA-waived laboratory procedures.
• Monitor patient’s environmental safety 
• Use universal, standard, and transmission-based precautions.
• Identify abnormal patient values for triage purposes.
• Obtain patient vital signs using manual and automatic devices.
• Obtain patient vital signs using automatic devices 
• Perform adult anthropometric measurement.
• Perform pediatric anthropometric measurement.
• Perform measurement conversions.
• Position patients according to care needs.
• Maintain patient examination rooms.
• Assist healthcare providers during clinical procedures.
• Provide medical instruments according to care needs 
• Administer oral and parental medications.
• Perform pulmonary function testing.
• Perform visual acuity tests.
• Perform suture removal.
• Perform basic wound care.
• Obtain and label specimens for diagnostic purposes.
• Demonstrate correct body mechanisms in a healthcare setting 
• Perform eye and ear irrigation.
• Perform first aid, CPR, and rapid response procedures appropriately.
• Perform appropriate aseptic technique for various clinical situations

Medical Communication:

• Document medical information using approved medical terminology
• Communicate with other healthcare professionals using medical terminology
• Adhere to HIPAA regulations regarding Protected Health Info.
• Reinforce patient understanding of medical information.
• Observe the chain of command in a healthcare setting.
• Report abnormal patient values to appropriate healthcare providers.
• Conduct written/information technology communication with patients and healthcare professionals.
• Explain general office procedures to patients.
• Modify communication with patients based on special considerations

Office Administration:

• Manage patient medical records
• Obtain patient information 
• Schedule inpatient and outpatient admissions and procedures
• Manage appointment scheduling.
• Adhere to HIPAA regulations concerning insurance
• Respond during patient refusal of treatment 
• Perform office opening and closing procedures 
• Manage physicians’ professional schedules
• Maintain human resources documentation 
• Manage inventory of office supplies
• Perform basic diagnostic and procedural coding

Medical Law and Ethics

• Address patient concerns according to the Patient’s Bill of Rights.
• Maintain safety in the workplace according to regulatory standards 
• Follow chain of custody protocol 
• Report illegal and/or unsafe activities in the healthcare environment to proper authorities
• Recognize and respond to emergency situations

Phlebotomy 

• Demonstrate proper insertion and removal techniques for venipuncture.
• Perform capillary collection method based on patient age and condition.
• Ensure patient safety throughout the collection process.
• Perform venipuncture steps in correct order 
• Perform capillary (dermal) puncture steps in correct order.
• Recognize common complications from primary collection 
• Identify problematic patient signs and symptoms throughout collection 
• Follow order of draw for venipuncture.
• Follow order of draw for capillary collection.
• Ensure that tube additives are appropriate for testing requirements.
• Assemble equipment needed for primary blood collections.
• Invert evacuated tubes with additives after collection.
• Verify quality of equipment (e.g., sterility, expiration date, manufacturer’s defects).
• Perform blood culture collections.
• Assist other healthcare professionals with blood culture collections.
• Collect blood samples for inborn errors of metabolism 

EKG Monitoring

• Calculate patient heart rate from the EKG tracing 
• Identify artifacts from the tracing 
• Resolve artifacts from the tracing 
• Record 12-lead EKG on a patient
• Verify the leads recorded on an EKG.
• Upload a completed EKG to a patient’s electronic medical record.
• Mount a completed EKG for a patient’s chart.
• Measure a patient’s heart rhythm from the EKG tracing.
• Inspect the waveforms of a cardiac cycle for symmetry, direction, and amplitude 
• Measure a patient’s heart conduction from the EKG tracing 
• Identify the major classifications of arrhythmias from the EKG tracing 
• Identify the major variances to waveforms related to ischemia, injury, or infarction.
• Respond to potentially life-threatening arrhythmias.
• Verify EKG machine paper speed (e.g., 25mm, 50mm)
• Verify EKG machine sensitivity (e.g., h, 1, 2).
• Maintain EKG equipment and the work environment
• Recognize pacemaker spikes on an EKG tracing.